Personal Data Collected and Purposes for Collection
You can visit our Web Site and learn about the services we provide without providing personal data. However, you do need to provide personal data and be approved by a Site administrator to access most of the content of the Site and/or to use most interactive portions of the Site. We do not collect any personal data on the Site unless you provide it voluntarily. However, certain non-personally identifiable data, such as IP address, is collected automatically from every Site visitor, even if not voluntarily provided.
We collect and use personal data in the specific ways listed below, and generally to improve our Site and services to our users and to the companies posting data about ongoing clinical trials on the Site (such parties, “Sponsors”), as well as to meet our legal obligations. We also use personal data you provide for other purposes consistent with the reason you provide such information to us:
Registration. Our Site's registration process requires all users to provide us valid and accurate contact information including name and e-mail address for the site user/Sponsor, as well as non-personal data such as the name, URL, phone number, fax number and e-mail address for the research site the user desires to add to the Site. In such case, the user may also enter in contact information for other individual(s) at the research site, as well as other information relevant to the registration (all of the above, collectively, “Registration Information”). All Registration Information is screened, whether by a representative of Gotoprotocol, Inc. or by an administrator from a Sponsor (for new user registrations). All e-mail addresses provided by registrants are verified by having a verification message sent to the provided address, and having the recipient verify his/her having used the Site. We collect certain information submitted during transactions on the Site based on your activities. We may also collect certain personal data that you provide through e-mail or in discussions with our representatives over other electronic means, whether over the Site or otherwise. Registration Information, Transactional Information and other personal data that you provide may be used in the following ways:
- For verification of your eligibility as a user (and/or fraud protection) at the time of registration;
- To send you information about transactions you carry out on the Site
- To send a user’s information to a Sponsor if required for authorization to view or access study materials
- If applicable, to perform our billing, administration and collections functions (and to contact you when necessary about these functions);
- To communicate with you and carry out actions requested by you; and
- When facilitating the investigation of fraud or illegal activity, to share information with law enforcement or other governmental agencies or authorized third parties when requested pursuant to a criminal investigation or alleged illegal activity or any other activity that may expose you, us or another Site user to legal liability.
Information Requests. We may ask you to provide personal information in order to allow us to respond to your requests for information or other requests made over the Site.
Emails from Gotoprotocol.com. Any email messages generated by the Site result directly from the user's actions (such as registration information, a transaction, or the user’s choice to subscribe to certain communications), or as necessary to inform you of changes to the Site or events related to the Site, or changes to the Site rules or policies. Users may opt-out of receiving marketing messages by email; see the section below entitled “Communications from the Site and Your Choices”.
Non-personal information. We automatically collect your IP address when you visit our Site. We use your IP address to help diagnose problems with our server, and to administer our Site. Your IP address is used to gather broad demographic information, and to track usage patterns in the Site. We also may collect geo-location information, device identification number and type, computer and connection information, statistics about page views and standard web log information. We do not correlate this information with data about individual users.
General Uses. In addition to the foregoing, we will use your personal information as specifically described on the Site at the time of collection (for example, for a survey of users if explained on the Site). We may also use your information internally to customize your experience with our company and our Site (for example, adapting the Site to your browser), to help us develop new products and services, to verify your identity, to collect debts or fees owed to us, if any, or to investigate or settle inquiries or disputes, and for other legally required or permissible purposes.
How We Share Your Personal Data
We do not sell or rent your personal data to non-affiliated third parties unless you have opted in to such sharing. If you are user of a Sponsor’s research site, we will share your Registration Information and Transactional Information with such Sponsor if you are approved by such Sponsor. Other than as described in the previous two sentences, we will not share your personal data collected on the Site with third parties without your permission, other than (i) as necessary or appropriate to carry out transactions you make on the Site, (ii) comply with applicable law, court order or other judicial process, (iii) enforce or apply agreements with you, (iv) protect the rights, property, or safety of us, other users or third parties, (v) as noted in the two paragraphs immediately following below, or (vi) as otherwise required or permitted under applicable law.
In the unlikely event of a corporate transaction such as a sale or reorganization, or the bankruptcy or similar restructuring of Gotoprotocol, Inc., we reserve the right to disclose and/or transfer your personal data to potential buyer(s) as part of such process. Your personal data will not be sold or assigned separately from the goodwill of our company in such process.
We may also hire contractors to provide certain services on our behalf, including analyses of our Site, information processing and storage, and/or development of new products or services. As part of their services to us, these contractors may have access to some or all of the data that we maintain, including your personal data, but they are required to maintain all data in confidence and to use the data only in order to provide services to us.
Communications from the Site and Your Choices
Once you have registered for the Site, you may receive promotional e-mails regarding the Site and/or the services of us and our partners. Promotional e-mails are messages whose purpose is to make you aware of services available on the Site and/or other products or services that you have not purchased. You may choose not to receive these promotional e-mails at any time either by following the opt-out instructions on the e-mail in question or by e-mailing us at email@example.com. Please allow us several days in which to process your opt-out request.
In addition, the Site may from time to time offer users the opportunity to opt in to other types of communications from the site, such as newsletters, white papers or the like. These communications are provided to you only with your consent, and you may opt out from receiving further editions at any time. Simply follow the instructions included with the publication in question or send an e-mail with the name of the publication to us at firstname.lastname@example.org.
Certain e-mail messages from the Site, such as responses to your queries or other transactional messages for all users of the Site, may not be opted out of, and the only way to avoid receiving these messages is to close your account at www.gotoprotocol.com.
Children Under 13
The Site is provided for users over the age of 18. If you are a child under the age of 18, please do not use the Site.
The Site has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control. When you submit or view sensitive information via our Sites, such information regarding ongoing clinical trials, that information is subject to secure sockets layer (SSL) encryption technology. However, no data transmission over the Internet can be guaranteed as 100% secure. As a result, while we strive to protect your personal data during transmission, we cannot ensure or warrant the security of any information you transmit to us or receive from us. We urge you to take steps to keep your personal information safe (including your account password), log out of your account after use, and close your web browser. If you do share your password or personal information with anyone, you are responsible for all actions taken in your account’s name. If you lose control of your password, you may lose considerable control over your personal data and may be subject to legally binding actions taken on your behalf. Because of this, if the security of your password has been compromised in any way, you are responsible for immediately notifying us and for changing your password.
Updating Your Personal Data
You can review your personal data by logging into our Site under “Edit Account.” You should act to update it promptly upon changes in your personal data or to correct any errors in it. At your request, we will close your account and make any personal data pertaining to you no longer publicly viewable as soon as reasonably possible, in accordance with applicable law.
Third Party Websites
The Site may contain links to third party Websites as well as third party advertisements. We are not responsible for and have no liability for the privacy or other practices of any such third party. We recommend that you review the privacy policies of each Website you visit.
Suggestions, materials or other intellectual property sent to transmitted to us via the Site are governed by the Terms & Conditions of Use. All such items are deemed non-confidential and we shall have no obligation of any kind with respect to such items and shall be free to use and distribute them to others, including making products or services using or incorporating them.
Should you have any questions or concerns about the privacy of your personal data or this Policy, please contact us at the addresses below and we will strive to resolve them:
11755 Point Place Suite A-1
Roswell GA 30076
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